/* Matodev Remote Support — klant UI */
:root {
    --md-bg: #f5f7fb;
    --md-card: #ffffff;
    --md-text: #1f2a44;
    --md-muted: #6b7280;
    --md-accent: #185a9d;
    --md-accent-2: #43cea2;
    --md-danger: #d93025;
    --md-warn: #b78103;
    --md-border: #e5e7eb;
    --md-shadow: 0 10px 30px rgba(20, 30, 60, .08);
    --md-radius: 14px;
}

* { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }

.support-body {
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
    background: linear-gradient(180deg, #eef3fb 0%, #f8fafc 100%);
    color: var(--md-text);
    min-height: 100vh;
}

.support-shell {
    max-width: 560px;
    margin: 0 auto;
    padding: 48px 20px;
}
.support-shell-wide { max-width: 880px; }

.support-card {
    background: var(--md-card);
    border-radius: var(--md-radius);
    box-shadow: var(--md-shadow);
    padding: 32px;
}

.support-brand {
    display: flex;
    align-items: center;
    gap: 16px;
    margin-bottom: 24px;
}
.support-brand-spacer { flex: 1; }
.support-logo {
    width: 48px; height: 48px;
    border-radius: 12px;
    background: linear-gradient(135deg, var(--md-accent-2), var(--md-accent));
    color: #fff;
    display: flex; align-items: center; justify-content: center;
    font-weight: 700; font-size: 22px;
}
.support-card h1 { margin: 0; font-size: 22px; }
.support-sub { margin: 4px 0 0; color: var(--md-muted); font-size: 14px; }

.support-intro { color: #374151; line-height: 1.55; margin-top: 0; }

.support-form { display: flex; flex-direction: column; gap: 10px; margin-top: 16px; }
.support-form label { font-size: 14px; font-weight: 600; }
.support-form input[type=text] {
    width: 100%; padding: 14px 16px;
    border: 1px solid var(--md-border);
    border-radius: 10px;
    font-size: 17px; letter-spacing: .5px;
    transition: border .15s, box-shadow .15s;
}
.support-form input[type=text]:focus {
    outline: none;
    border-color: var(--md-accent);
    box-shadow: 0 0 0 3px rgba(24,90,157,.18);
}

.support-btn {
    appearance: none; cursor: pointer;
    border-radius: 10px; border: 1px solid transparent;
    padding: 12px 18px; font-weight: 600; font-size: 15px;
    transition: transform .05s, background .15s, border .15s, color .15s;
}
.support-btn:active { transform: translateY(1px); }
.support-btn-primary {
    background: linear-gradient(135deg, var(--md-accent-2), var(--md-accent));
    color: #fff;
}
.support-btn-primary:hover { filter: brightness(1.05); }
.support-btn-danger {
    background: var(--md-danger); color: #fff;
}
.support-btn-danger:hover { background: #b1261c; }
.support-btn-ghost {
    background: transparent; color: var(--md-text); border-color: var(--md-border);
}
.support-btn-ghost:hover { background: #f3f4f6; }

.support-alert {
    padding: 12px 14px; border-radius: 10px;
    margin: 12px 0; font-size: 14px;
    border: 1px solid transparent;
}
.support-alert-info    { background: #eef4fb; border-color: #c8dbf2; color: #1f3b66; }
.support-alert-warning { background: #fff7e6; border-color: #f5dca5; color: #7a4e00; }
.support-alert-danger  { background: #fdecea; border-color: #f5c2bd; color: #8a1c14; }

.support-privacy {
    margin-top: 24px;
    padding: 14px 16px;
    background: #f8fafc;
    border: 1px solid var(--md-border);
    border-radius: 10px;
    font-size: 13.5px;
    color: #374151;
}
.support-privacy strong { display: block; margin-bottom: 4px; color: var(--md-text); }
.support-privacy p { margin: 0; line-height: 1.5; }

.support-footer {
    text-align: center; color: var(--md-muted);
    font-size: 12px; padding: 20px 0;
}

/* Sessie / status */
.support-status-grid {
    display: grid; grid-template-columns: 1fr 1fr;
    gap: 16px; margin: 20px 0;
}
@media (max-width: 640px) { .support-status-grid { grid-template-columns: 1fr; } }
.support-statbox {
    background: #f8fafc; border: 1px solid var(--md-border);
    border-radius: 12px; padding: 16px;
    display: flex; flex-direction: column; gap: 6px;
}
.support-label { font-size: 12px; color: var(--md-muted); text-transform: uppercase; letter-spacing: .5px; }
.support-code {
    font-size: 32px; font-weight: 800; letter-spacing: 4px;
    color: var(--md-accent); font-variant-numeric: tabular-nums;
}
.support-status-pill {
    font-weight: 600; color: #92400e;
    background: #fef3c7; border: 1px solid #fde68a;
    border-radius: 999px; padding: 4px 12px; align-self: flex-start;
    font-size: 13px;
}
.support-status-pill.is-active { color: #065f46; background: #d1fae5; border-color: #a7f3d0; }
.support-status-pill.is-stopped { color: #374151; background: #e5e7eb; border-color: #d1d5db; }
.support-status-pill.is-error  { color: #7f1d1d; background: #fee2e2; border-color: #fecaca; }

.support-actions { display: flex; gap: 10px; flex-wrap: wrap; margin: 12px 0 20px; }

.support-preview {
    margin-top: 12px;
    background: #0b1020; border-radius: 12px;
    aspect-ratio: 16/9; position: relative; overflow: hidden;
}
.support-preview video { width: 100%; height: 100%; object-fit: contain; background: #000; }
.support-preview-label {
    position: absolute; left: 10px; bottom: 10px;
    background: rgba(0,0,0,.55); color: #fff;
    padding: 4px 10px; border-radius: 999px; font-size: 12px;
}

.support-log { margin-top: 16px; font-size: 13px; }
.support-log summary { cursor: pointer; color: var(--md-muted); }
.support-log ul { list-style: none; padding: 0; margin: 8px 0 0; max-height: 180px; overflow: auto; }
.support-log li { padding: 4px 0; border-bottom: 1px solid #f1f5f9; color: #374151; }
.support-log li time { color: var(--md-muted); margin-right: 8px; font-variant-numeric: tabular-nums; }